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UNO RESTAURANTS, LLC

PRIVACY POLICY - Updated 4/28/2021

GENERAL

Uno Restaurants, LLC and its parents, subsidiaries, and affiliates (referred in this Privacy Policy as the "Company") respect the privacy of every individual who visits our websites and uses platforms and applications owned and operated by us. This Privacy Policy ("Policy") outlines the information the Company may collect from visitors to our websites hosted in the United States and users of our applications in the United States and how we may use and disclose that information.

We encourage you to read this Policy before using any of our websites or applications. Your use of a website or application of the Company signifies that you agree with all terms of this Policy. Please do not use our websites or applications if you disagree with any part of this Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT AND WHY DO WE COLLECT IT?

The Company may collect personal information about you that you voluntarily provide through our website or applications.  You ordinarily are not required to register or provide personal information in order to access our websites, although certain sections of our websites and our applications may require registration. If you choose to contact us to ask a question, we will collect your personal information so that we can respond to your question, as well as the contents of the messages that you send to us. As set forth below, certain information may also be collected automatically through “clickstream date” or similar automated collection methods.

The types of personal information we may collect include, but are not limited to:

  • •     Contact information, such as your name, postal address, e-mail address, and telephone number;
  • •     Username and password to access the Company’s products and services online;
  • •     Payment information (such as payment card details, financial account information and billing address) if you place orders online;
  • •     Birth date;
  • •     Online order history; and
  • •     Other personal information you may provide to us.

The Company may collect personal information online for all legal purposes, which include, but are not limited to:

On-line Surveys

The Company conducts on-line surveys and other activities that may require online registration. Persons wishing to participate in those activities are asked to provide certain personal information. Some of the information requested for this purpose is optional, but other information, such as email address, is mandatory because it will be needed distribute promotions (such as coupons). Also, some activities may require the selection of a user ID and password by the participating individual.

"Contact" and Comment Features

The Company encourages visitors to its websites to contact us with questions and comments. Email addresses and other information of persons using these features may be collected in order to facilitate our responses to those inquiries.

Purchases of Company Products

The unos.com website and other Company websites may offer individuals the opportunity to purchase products online. In connection with those purchases, customers may be asked to submit personal information, name, address, telephone number and email address, which is required to complete the transaction.  If you make a payment, we also collect data necessary to process payment if you make a purchase, including your payment instrument number (such as credit card number), and the security code associated with your payment instrument.

Special Promotions and Product Information

The Company also may offer you the opportunity to provide you with email updates and announcements concerning our products and special promotions. Personal information you have provided to the Company may be used to facilitate those communications.

Rewards Programs

The Company may offer rewards programs, sweepstakes, contests, or other promotions through its websites or applications.  In order to participate in such promotions, you may be required to register an account and/or provide contact data, profile date, and other information.

Mobile Application

The Company has provided a mobile application experience for mobile phones and tablets. This application is provided and published by Paytronix Systems, Inc. In order to facilitate a personalized experience or process a transaction this app may request location data (geolocation data such as real-time information about the location of your device (GPS and network-based), even when the app is closed, to enable the locations and directions features), personal account information, credit card information, and general information regarding the guest’s personal preferences. This data is securely managed by Paytronix Systems, Inc. for the purposes of customer transactions and reward program participation. Customers may close their account or opt out of communication at any time.

 

WHEN DO WE DISCLOSE THE PERSONAL INFORMATION WE COLLECT?

Except as provided herein, the Company will not sell, rent or otherwise disclose personal information about you to unaffiliated third parties.

We may disclose personal information you have provided through our websites or applications to persons or companies that we retain to carry out promotions and other activities on our behalf. We also will disclose personal information if required by law, including compliance with warrants, subpoenas or other legal process.

The Company requires persons and companies to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by the Company, and not to disclose that information to others. The Company cannot be responsible, however, for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to the Company. Similarly, the Company is not responsible for the privacy policies and practices of other websites or applications that are linked to our websites or applications.

In addition, the Company may provide its affiliates or unaffiliated third parties with aggregate information about visitors to our sites or users of our applications. For example, we might disclose the median ages of visitors to our websites, or the numbers of visitors to our websites that come from different geographic areas. Such aggregate information will not include information of any individual visitors to our websites or users of our applications.

The Company may provide personal and other information to a purchaser or successor entity in connection with the sale of the Company, a subsidiary or line of business associated with the Company, or substantially all of the assets of the Company or one of its subsidiaries, affiliates or lines of business.

SPECIAL NOTE FOR PARENTS

The Company takes seriously its obligations under the Children's Online Privacy Protection Act concerning the collection of personal information from children under the age of 13. The Company's websites and applications are not targeted to children. The Company does not knowingly accept personal information from children under the age of 13.

Parents should be aware that information that is voluntarily given by children or others in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited email or other contacts. The Company encourages all parents to instruct their children in the safe and responsible use of the Internet.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

The Company takes measures to prevent unauthorized intrusion to its websites and applications and the alteration, acquisition or misuse of personal information by unauthorized persons. However, the Company cautions visitors to its websites and users of its applications that no network, including the Internet, is entirely secure.

INFORMATION COLLECTED AUTOMATICALLY - CLICKSTREAM

When you access and interact with one of our websites, we may collect certain information often referred to as "clickstream data." Such data may include the type of Internet browser and operating system you are using, the pages and information you accessed on our site, the total time spent on our site, and the domain name of the website from which you linked to our site. Also, where you have previously identified yourself in the registration process as affiliated with a particular business or organization, we may record the fact that a representative of your business or organization visited the site, along with other clickstream data concerning that visit. Clickstream data will not be used to identify you personally and will not be associated or correlated with any site visitor in a personally-identifiable manner.

INFORMATION PLACED AUTOMATICALLY ON YOUR COMPUTER – COOKIES

When you view one of our websites, we may store certain information on your computer. This information may be in the form of a small text file called a "cookie" and can help us improve your experience with our websites in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. Notably, our websites use cookies to help understand which parts of our websites are most popular, where our visitors are going and how much time they spend there. Cookies are read only by the server that placed them, and are unable to execute any code or virus.

Also, where specific programs associated with our websites require a user ID and password, you have the option of requesting that we save your user ID and password so that you will not have to re-enter that information the next time you access the website. This function is accomplished by the placement of a cookie.

With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please be aware, however, that some features and programs of our websites may be unavailable to you if cookies are erased or blocked.

Some uses of cookies in connection with our websites may be under the control of unaffiliated entities that the Company retains for the management of certain programs and fulfillment of specific visitor/customer requests. The Company requires these entities to confine their use of cookies to the uses permitted by this Policy, but the Company cannot be responsible for third party uses of cookies.

LOCATION INFORMATION

This site and our applications use location data provided by your web browser or mobile devise if allowed. If your GPS location cannot be determined then your IP address is used to locate you. This information is not stored by the Company in any way. Location data is collected for the purpose of assigning your closest physical restaurant location to customize the web site or application experience. Location data is not required to use or access this website or the applications.

OFFLINE V. ONLINE PRACTICES

This Policy applies solely to the Company's information-gathering and dissemination practices in connection with its websites and applications in the United States, and does not apply to any of our practices conducted offline or outside of the United States.

CHANGES TO THIS POLICY

This Policy is the sole authorized statement of the Company's practices with respect to the collection of personal information through the Company's websites and applications and the subsequent use and disclosure of such information. Certain third party websites or applications may be linked to the Company website or applications. These third party websites and applications include their own privacy policies. Please refer to these policies when using one of the linked websites.

The Company may revise this Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the "Last Revised" legend at the top of the Policy.

CONTACT

If you have any questions about the Company’s Privacy Policy or the information that we collect, use and/or disclose, you may contact the Company at the address and the email address below.  If you are a California resident, you also have the right to request that the Company delete the information that we have collected about you, which you may do at the address and the email address below.

Uno Restaurants, LLC
44 Industrial Way
Norwood, MA 02062

privacy@unos.com

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